Citizens Advice Direct

Free confidential advice for everyone

Opening Times

Monday to Friday: 9am - 8pm
Saturday: 10am - 2pm

Providing advice to the citizens of Scotland.

Citizens Advice Direct is a provider of advice and information to the citizens of Scotland.  We work in partnership with a network of national organisations, meaning we can provide advice quickly and easily on a wide range of issues such as debt, employment, welfare and consumer advice.

As well as offering traditional telephone based advice, we now offer advice via our website.   SMS text messaging and instant online chat will also be available in early 2011.  So you can call us until 8pm on weekdays, at weekends or gain advice online 24/7.

Advice

  • Benefits advice
  • Employment advice
  • Debt advice
  • Housing advice

Volunteer

  • Help others
  • Develop skills
  • Meet new people
  • Enhance your CV

Outsource

  • Managed telephone helpline
  • Out of hours cover
  • Advice line set up
  • Call handling training

Call 0844 848 9600*, visit the advice pages or email our advisers now!  

Did you Know?

Here are some fast facts you may not know about Citizens Advice Direct...

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*Calls to the Citizens Advice Direct advice line are charged at 5p per minute from a BT Landline.  Calls from mobiles may cost more.