We advise, we volunteer.
Citizens Advice
Direct is a national telephone and web
based advice service which offers free, independent
advice to the citizens of Scotland.
Why Use Citizens Advice Direct?
- We provide free, independent, impartial advice
- We are part of a wider advice network meaning we can provide
advice on a wide range of issues
- We have highly trained volunteers who are here to help in an
efficient and non-judgemental manner
- The information we provide is up to date
- We provide advice quickly, by telephone and over the
internet
Who Uses Citizens Advice Direct?
- A wide range of citizens covering all ages and backgrounds
- Those who live in rural areas
- Those who find it difficult to visit a local
citizens advice bureau office
- Those who work during the day and require out of hours
advice