Citizens Advice Direct

Free confidential advice for everyone

Recent News

Telephone advice now available to Armed Services Veterans

In addition to providing advice to the citizens of Scotland, Citizens Advice Direct also provides telephone based advice services on behalf of other organisations. One such organisation which has recently come on board is Poppyscotland with its recently launched Armed Service Advice Project (ASAP).

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Citizens Advice Direct Achieves Investors in People Accreditation

After careful preparation and planning, Citizens Advice Direct has been successful in obtaining the Investors in People (IIP) accreditation. The accreditation demonstrates Citizen Advice Direct's commitment to its volunteers and future plans for the organisation.

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Six years and counting…

This year marks the sixth anniversary of the Citizens Advice Direct service.  Since it was founded, Citizens Advice Direct has dealt with almost half a million enquiries.  Kirsteen McDonald, the Chief Executive has led Citizens Advice Direct for four years and is very proud of what the organisation, its staff and volunteers have achieved.

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