Support Services
At Citizens Advice Direct we provide a range of call
centre and telephone helpline services that you would expect from
some of the leading commercial call centre service providers. We
come highly recommended and offer competitively priced
contracts which are serviced from our Glasgow Head office. Key
support services include:
- An outsourced frontline telephone advice service
- Out of hours outsourced telephone advice service
- Guidance and support on telephone advice line set up
- Call handling training and best practice advice
Please contact us now to find out more.