People who volunteer
Citizens Advice Direct offers volunteering opportunities and provides training and personal development with the long-term goal of enabling volunteers to progress into full-time employment or education, as well as gain confidence and work with new, interesting people. Our volunteers have lots of positive things to say about volunteering.
Our volunteers
Lauren volunteers at Citizens Advice Direct. She is 21 and lives in Bothwell. She is a part-time chef and is also doing a college course in food technology. Lauren decided to volunteer in her GAP year and was one of the original volunteers at Citizens Advice Direct. Lauren really enjoys being a volunteer advisor. She said “it is an area that interests me and gives me the opportunity to empower people by letting them know what their rights are”.
Jim lives in Renfrew and is 52. He said “I have been involved with CAB for seven years where I have gained a lot of satisfaction helping people. I feel ‘Direct’ is a perfect extension of bureau work as a lot of clients cannot get in to see an advisor for various reasons. I feel ‘Direct’ can only get bigger and stronger in the years to come.”
Maureen lives in Govan with her two children. After being out of work while her children were small, when her youngest child went to school, Maureen decided to volunteer at Citizens Advice Direct. She said “I thought voluntary work would get my self confidence back and give me new skills, while doing something worthwhile.”